Tourism Marketing for Cities and Towns: Using Branding and Events to Attract Tourists
Author: Bonita Kolb
Tourism Marketing for Cities and Towns provides thorough and succinct coverage of marketing theory specific to the tourism industry. It focuses on developing the branded destination with special emphasis on promotional planning. In addition, it contains numerous international examples, discussion questions, and strategic planning worksheets.
* Thorough treatment and succinct coverage of marketing theory specific to the tourism industry
* Focuses on developing the branded destination with special emphasis on promotional planning
* Contains practical international examples, discussion questions, and strategic planning worksheets
Read also Sugar Solution Cookbook or The New Beverly Hills Diet
Executive Coaching: A Guide for the HR Professional
Author: Anna Marie Valerio
Executive Coaching is a “consumer’s guide” for HR professionals and executives who want to be good clients and savvy consumers of coaching services. Step by step, the book defines what coaching is, who uses it, when, and why. In this comprehensive resource the authors outline the entire coaching process, include key points on the readiness for coaching, and clients’ first-hand accounts of their coaching experiences. Valerio and Lee describe the roles of the HR professional, the client, the boss, and the coach and how all work together in order to achieve a successful coaching engagement.
Table of Contents:
Introduction : getting the most from this resource | 1 | |
Sect. I | Coaching as a service | 5 |
Ch. 1 | What is coaching? | 9 |
Ch. 2 | When is it appropriate to use coaching? | 17 |
Ch. 3 | How do you select a coach? | 27 |
Ch. 4 | What are the steps in the coaching process? | 41 |
Sect. II | The roles involved in coaching | 63 |
Ch. 5 | What is the role of the HR professional? | 65 |
Ch. 6 | What is the client's role? | 77 |
Ch. 7 | What is the boss's role? | 89 |
Ch. 8 | What is the coach's role? | 95 |
Sect. III | Special topics | 105 |
Ch. 9 | Assimilation coaching | 107 |
Ch. 10 | Executive development and coaching | 111 |
Ch. 11 | Multi-cultural issues | 117 |
Ch. 12 | Coaching and diversity | 123 |
Sect. IV | In the words of clients | 127 |
Maria's story | 129 | |
Howard's story | 133 | |
David's story | 137 | |
Charlie's story | 143 | |
Carter's story | 149 | |
Sect. V | Reproducible resources and forms | 153 |
Common coaching situations | 157 | |
Questions for an interview with a prospective coach | 159 | |
Agenda items for an initial discussion among HR professional, client, boss, and coach | 163 | |
Sample agreement for coaching services | 165 | |
Sample action plan | 169 | |
Action plan format | 171 | |
Sample progress report | 173 | |
"To-do" list for managing coaching resources | 175 |
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